Information
Returns
Returns and Damages: I hope you love your Jewelry. However, if your earrings we damaged in transit or your product does not work out, please contact me within 3 days of delivery and we will replace them or refund you the price of the earrings. Please note: we do not refund the price of shipping.
We do our best to provide quality earrings. However, because polymer clay earrings are made by hand, and in some cases hand painted, minor imperfections are inevitable. We are unable to cancel any orders once they are processed.
If a package is returned to sender or needs to be re shipped for any reason. The customer is responsible for reshipment fees
For returns and refund please e-mail Meredith@MeredithLynnCreates.com Mark the e-mail subject as “Return” or “Refund” and in the email include:
- Order Number
- Reason for return or refund
- Picture of the item if it was broken or not what you wanted.
Shipping
All orders are shipped out in 7 or less business days. Typical transit times are 5-7 business days for USPS First Class, and 2-3 business days for USPS Priority. We cannot guarantee these time frames.
We are not responsible for lost packages. Unfortunately, it is out of our control. You will need to contact your postal service for further information regarding your package.
Care instructions
Polymer clay is a water-resistant, super lightweight, slightly flexible material. However, some pieces are hand painted and being overly exposed to water can remove the paint. While it is flexible, some of the flowers and designs are delicate and should be handled with care. Store earrings in a clean dry place. Avoid over exposure of oils, creams, perfumes etc.